 Company FAQs
Q: How long has Cypress been in business?
A: Cypress Communications has been in business for 20 years providing managed services to enterprises across the country. Having a single focus for over two decades gives Cypress a unique position in the industry. We know what we’re doing. And we do it well.
Q: What’s your history?
A: Our history dates back to the 1980s when CEOs and office managers were forced to figure out their communications systems after the deregulation of the telecommunications industry. We stepped in and began helping businesses determine the best and most cost-effective solution for their needs and we've been doing it ever since. We not only supply customers with simple, high-quality communications at a low cost of ownership, we continue to develop state-of-the-art services and innovative VoIP technologies that are unparalleled in the industry. Today, we're the leading managed communications provider for mid-sized enterprises, managing desktop communications for more than 65,000 handsets nationwide. We're aligned with some of the biggest names in cutting-edge communications technology, like Microsoft and Nortel. And we power the nation's largest hosted PBX network and operate an extensive private IP network. At Cypress, we focus on providing end-to-end seamless communications that are flexible enough to support our customers' business needs, today and for years to come.
Q: Where are you located?
A: Our corporate headquarters are located at Four Piedmont Center, Suite 600 in Atlanta, Georgia. We also have local staff in 29 major metropolitan markets.
Q: How are you different from other phone service providers?
A: For starters, we offer solutions nationwide. We currently service over 6,500 customers and 65,000 handsets in 29 major metropolitan markets offering turnkey, state-of-the-art phone, voice, data, and Internet solutions.
We're known as one of the largest in-building communications providers with over 900 Cypress-powered office buildings across the U.S. Our private IP network then extends our solutions to any building within our national footprint, which we are constantly expanding.
Another major difference between us and others is our experience. We've been putting phones on desks and managing the communications network for our customers for over 20 years. That's right. 20 years! Not many in the industry can say that. You can depend on the expertise of our highly skilled technical support staff, local on-site technicians and centralized network operations center for a superior customer experience.
And lastly, our private IP network has been built from the ground up for hosted VoIP applications. But don't worry. We aren't settling for any risky technology. At the core of our network is a central office switching platform that's boasts decades of tested field hours in the public telephone network. Within the network, every packet is managed and prioritized for optimum call quality.
The bottom line? With Cypress, you have a national communications partner you can depend on. One with the history and expertise to provide you with high-quality, innovative voice and data solutions. |
